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These terms and conditions explain how to open an account, how to receive and wager bonuses, and when it is possible to withdraw money. Before you deposit , make sure that players from are eligible and that your information matches what is on your verification documents. You agree to the rules about game limits, activities that are not allowed, and payout times when you play.
Players can only use Clubhouse Casino if they are old enough and legally able to gamble online in their own country. By making an account, you confirm that you are at least the minimum age and that your country allows you to access the site.
Your age, where you are in when you sign up and play, and, if relevant, your declared are some of the things that determine your eligibility. You are responsible for keeping your account information up to date if any of these things change. This way, access can be properly determined. To sign up and play, you must be at least 18 years old, or older if your country has a higher minimum age. Anytime, Clubhouse Casino can ask for proof of age, and your account can be locked until the check is done. They can close your account, refuse to let you sign up, and not count any gameplay that happened during the breach if they find out you are not old enough.
Cashouts that are still pending may be held up until identity and age checks are done.
The Clubhouse Casino does not allow players from some areas because of licensing rules, government requirements, or internal risk policies.
You may be limited based on where you are in , where you live permanently, or both. If your area's laws change and it becomes illegal to play, or if geo-location checks show that you are playing from an illegal area, you may not be able to access your account. Because the restricted list can change at any time, you should check your account settings and the registration page to make sure you are still able to deposit 100. The casino may refuse to serve you, stop you from playing, and ask you to withdraw any remaining balances after verifying your identity if your jurisdiction is limited.
If you want to join the platform and keep using it, you must meet standard suitability conditions that are meant to keep players safe and legal.
If these requirements are not met or if the information given is wrong, Clubhouse Casino may refuse service, limit features, or close an account. If you are not acting on behalf of someone else and do not share your account, you are not using methods that hide or fake your location to get into the casino, you only use payment methods that are registered to you and match your verified profile, and you are not self-excluded, sanctioned, or otherwise legally prevented from participating. If Clubhouse Casino needs to do more checks before approving certain actions, like a withdrawal request for 500, they may ask for supporting documents.
When you sign up for a Clubhouse Casino account, you promise that the information you give is correct, up to date, and yours. You should not make an account for someone else or use their identity or payment method. Registration is only for individual players. Members of Clubhouse Casino may be asked to prove their identity at any time to keep the games fair and protect their balances. This includes before processing a withdrawal of 100 or more, when changing important profile information, or when security checks notice strange behaviour. In the meantime, some features, like withdrawals and account changes, may not be available until certain checks are done.
Identity and account checks are used to make sure you are who you say you are, where you live, and that your payment method is real. Based on your and , this may help prevent fraud, keep your account safe, and support compliance duties. You may be asked to send photos or copies of documents that are easy to read. Sometimes, extra details may be needed, like where the money came from, especially when the total number of transactions reaches a certain level.
Type of verification:
Notes on document handling: do not edit or change images; make sure all corners can be seen; and match the account name to the documents provided.
Any differences in information will be looked into by Clubhouse Casino before withdrawals are approved. Correctness is important. You could have your account closed if you give the casino false or misleading information or if they cannot confirm who you are. This can mean not letting the person take money out until verification is complete or, in the worst cases, closing the account in line with the Terms. All networks and devices must follow the same Account Policy. Each player can only have one account, and you should not make more than one to get more offers, get around limits, or play different games. When Clubhouse Casino finds duplicate accounts, they may do things like merge or close them, take away any bonuses or winnings from those accounts, limit deposits or withdrawals until checks are complete, or ask for more proof to make sure they are the rightful account holder.
It is better to use account recovery options instead of making a new profile if you have already registered but cannot get in. When you register, your information is collected and used to run your account, keep you safe from fraud, and make sure you are following the rules. This is called "responsible data." Clubhouse Casino keeps this information safely and only lets authorized staff and trusted service providers see it when it is needed for security, payment processing, or identity checks. It is up to you to keep your login information secret and let support know if you think someone else is using it without your permission. Clubhouse Casino may use security measures like monitoring logins, device checks, and temporary account restrictions while investigations are done to help stop people from abusing their accounts.
For the Clubhouse Casino welcome bonus, you must meet all of the entry requirements, such as using any required promo codes, making a minimum first deposit, and choosing the right games to wager on. By following these rules, you can see if you can still cash out your bonus funds and any bonus winnings. Once you have made a deposit, make sure you are sure of the bonus you chose in the cashier. If you are not, the casino might not be able to add a different welcome offer after the fact. Check to see if the promotion is available in your country and if there are any restrictions that apply based on your location in the bonus description if you are playing from _____.
When you sign up, promo codes are used to link a certain welcome offer to your account. Minimum deposits and game contributions are also used. When you sign up, in the cashier, or in the promotions area before making the qualifying deposit, you must enter the promo code exactly as it appears. You might still be able to make a deposit if you do not enter the code or enter it wrong, but you might not get the bonus. The welcome bonus can only be claimed with a minimum deposit. While the promo code may work, the offer usually will not work if the first deposit is less than the required amount.
For instance, if the promotion calls for a deposit of at least 20, making a deposit of 10 will usually mean that the bonus cannot be claimed until a new qualifying deposit is made (as long as the promotion window is still open). Some payment methods might not be eligible for bonuses, so check with the cashier before you make a deposit to make sure. What each type of game counts toward meeting wagering is called its "game contribution." Not all games contribute the same amount, and some may contribute nothing at all, which means that bets on those games do not lower wagering at all. When there is a welcome bonus, you should play games with higher contribution rates so that your wagering requirements go down as planned.
Slots are often the easiest way to meet the requirements for a welcome bonus because they contribute the most to wagering. As a result, you may need more turnover with table games than with slots to make the same amount of progress. Whatever the welcome offer is, live casinos may not be included at all or have their contributions cut down. When a welcome bonus is active, purchasing jackpots and special features is often limited or not possible. Stick to eligible games until the wagering requirements are met and do not raise your bets more than what the welcome bonus terms say you can. To avoid accidentally placing big bets on games that do not help you reach your wagering goal, keep an eye on the contribution rates of the different types of games you want to play.
Free Spins can only be used on certain slot games and must be used in accordance with the Clubhouse Casino promotional rules that come with your offer. Check the list of games and any limits on winnings before you start spinning. This way you will know exactly how much you can turn into cash. Winnings from Free Spins may be added to your bonus balance and may be subject to extra rules and limits. It is the more specific rules for that Free Spins offer that take precedence if there is a term that is at odds with the general Terms and Conditions.
Certain slot games are only eligible for free spins. Unless the offer specifically says otherwise, free spins cannot be used on other games like table games, live casino, or jackpots. There is no increase in the value of the promotion if an eligible slot is taken away, not available in your area, or temporarily disabled. Instead, Clubhouse Casino may replace it with a similar eligible slot. Always check the list of eligible slots in the bonus pop-up or your account's bonus section to make sure you do not lose your free spins because you played games that are not allowed. It does not matter if a slot is in the lobby; if it is not there, it is certainly not eligible.
Limits on the game: The free spins and any bonus progress can only be used on the specified slot(s). Subject to licensing and provider limits, the titles that are eligible may be different from to . Bet settings: Some promotions set the spin value at a certain amount, like 1 per spin, while others make you keep your bet at the value of the free spins they give you. It depends on how the promotion is set up that if you change the stake size while the promotion calls for a fixed spin value, the system may either stop the action, turn the spin into a cash bet, or mark the play as not qualifying.
Tip: If you have both cash and bonus money, make sure you know which one is being used when you spin. Free Spins may not be used until they expire if the wrong balance is used. Wins from free spins may be limited by the "max win" rules and the amount of money that can be withdrawn. If the offer terms include a maximum win cap, no matter how many wins you get from your spins, you will only get that much in bonus money or cash. Whenever the amount goes over the limit, it is automatically lost. Clubhouse Casino may have both a maximum win limit and a maximum conversion rule.
This sets the most money that you can withdraw from your Free Spins winnings after meeting any wagering requirements. As an example, if the promotion says that the biggest win that can be turned into cash is 500 , then any bonus winnings over that amount will not be able to be withdrawn, even if they were earned legally. You can combine a maximum bet rule with a maximum win and conversion cap. This limits the largest bet that can be made when playing with bonus winnings from free spins. If you bet more than the allowed amount, you might lose any winnings from that time. Free spins have an expiration date that starts when they are credited or when you opt in, depending on the promotion. If you miss the date, you lose the spins.
Whatever spins you have left over are taken away from your account when the timer runs out. Any Free Spins winnings that have not been wagered may also expire if the offer says that winnings must be used within a certain amount of time. The expiration dates are different for each offer, but they are always listed in the bonus information. As an example, a promotion might give you 20 free spins that you need to use within 72 hours. You also have 7 days to bet any bonus winnings you get. The remaining spins or bonus winnings are lost if either deadline is missed. Contact support right away with the name of the promotion and the date and time it was activated so the team can check the bonus log if you think your spins or winnings expired wrongly.
In order to cash out a bonus or any winnings linked to it, you have to meet certain wagering requirements, which are also known as playthrough requirements. These requirements tell you how much you have to bet. To get your bonus money, you have to make 3,500 worth of eligible bets before you can cash it out. This is because the bonus amount has to be wagered 35 times before it can be withdrawn. Bonus funds and winnings made with bonus funds are usually tracked separately by Clubhouse Casino when it comes to playthrough. Always check to see if the wagering is based on the bonus amount alone (like 100 ) or on the bonus amount plus the deposit (like 100 deposit plus 100 bonus = 200 ).
Playthrough (wagering) calculation: When you make qualifying bets, your progress goes up. Some games do not count the same way. For example, a 100 bet on a slot machine might count as 100 toward wagering, but some table games might count less or not at all. It is possible for the effective wagering to be higher than it seems, so if you want to quickly clear a bonus, stick to games with full contribution. Tips on how much you can bet while you are using a bonus: A lot of promotions limit the amount you can bet per spin or hand.
If the maximum bet is 10 , and you regularly place 25 bets, the casino may see this as breaking the terms of the bonus and take away your bonus and any winnings that came from it. To keep the betting going, do not raise your bet more than the limit. Time limits: Most bonuses have a time period after which they expire. There may be a chance that you will lose any bonus funds or bonus winnings if you do not finish wagering within 7 days. If you want to reach your wagering goal of 3,500 in 7 days, it will look very different if you bet 20 per spin versus 2 per spin. This is something you should think about when making your plans.
Refers to the process of turning a bonus into a balance that can be withdrawn after meeting certain conditions, such as wagering requirements. You have to click a "convert" or "cash out bonus" button in the cashier or bonus section for some offers to convert automatically. One example of a maximum conversion cap in a promotion would be that you could only convert up to a certain amount, even if your bonus winnings are more than that. Example 1: You need to make 3,500 in qualifying bets to get a 100 bonus that you have to wager 35 times. 2. A deposit of 100 and a bonus of 100 must be wagered 35 times in order to qualify. This equals 7,000 in bets.
To follow the rules, make sure you check the expiration date before you sign up, keep track of your remaining wagering balance after each session, bets must stay within any maximum stake rules, and if you are trying to finish playthrough on time, do not switch to low-contribution games.
Clubhouse Casino has maximum bet rules in place to make sure play is fair and bonus funds are used as intended while a bonus is active. It is possible for the bonus and any winnings connected to it to be taken away if you go over the maximum bet, even just once.
You may also be limited in how much you can cash out when you are using a bonus. This implies that even if your balance rises above a certain limit, the amount you can turn into a cash payout from bonus play may be limited. The remaining amount will be handled according to the bonus terms. As soon as you accept a bonus, there is usually a maximum bet or spin that you can make until the wagering requirements are met. Based on experience, 20 per spin is the most you should ever win, unless the bonus says a lower amount. The maximum bet rule usually applies to the whole amount you bet, including any features that make you more vulnerable.
To avoid breaking the limit by accident, make sure your base bet is well below the limit, and be careful with add-ons that raise the effective bet. When you bet on spins or rounds, make sure that each bet is at least as much as the maximum amount shown, like 20 . If you add a side bet worth 5 to a main bet worth 18 , the total amount can go over the limit and may be considered a violation. Auto-play and turbo: Playing quickly makes it easier to miss a stake that is too big. Before starting automated spins, check your bet again. If you are not sure which limit applies, go with the lower one. For example, if the bonus text says "10 max bet," then go with 10 .
Note: If you want to bet more, make sure you finish wagering first, or wait until you have played with real money and the bonus has been fully cleared. If you bet more than the maximum amount, you might lose your bonus, lose bonus-linked winnings, or have your winnings recalculated down to the maximum stake level. Maintain a steady pattern and write down the average size of your bets during the betting period to keep your balance safe. A "maximum cashout" rule could limit how much Clubhouse Casino can pay out in bonus winnings. For example, a bonus might let you take out up to 500 from winnings made while the bonus is active, even if you have more money in your account after a nice run.
The most you can cash out is usually limited by the terms of the bonus, not your deposit amount, and it can be different for each promotion. Plan your session with that limit in mind if the bonus has one, like 500 or 1000. This is especially important if you want to reach a certain withdrawal goal. Check the promotion for a cap like 500 before you start playing to make sure you can cash out easily while the bonus is still current. Switching between bonuses with different limits is not a good idea unless you know which one applies to your current balance. As you get close to the winnings limit, you might want to finish wagering quickly so that you can move on to unrestricted play if that is possible.
If you are playing from , make sure you always follow the bonus terms that were attached to your account when you signed up for the bonus. Promotions and player groups can have different limits.
Clubhouse Casino deposits are made to be quick and easy, and you can use a number of different payment methods depending on where you live and which bank or wallet provider you use. Check the payment method is registered in your name and matches the information in your casino profile before you add money to your account. Most of the time, the minimum deposit is 10, but some methods may need a higher amount to begin.
The maximum deposit amount can change depending on the method you use, the status of your account, and any responsible gaming limits you set. Check the cashier to make sure the limit shown is correct before sending a payment. Different countries may or may not accept all of these payment methods, but most cashiers accept a variety of cards, bank transfers, and e-wallets. When they are available, instant banking can be the fastest way to add money to your account. Notes: Bank cards: Instant to a few minutes; may need 3DS or bank app approval; instant wallet account must be in your name; instant bank transfer: Instant to 15 minutes; funds arrive once bank authorization is complete; traditional bank transfer: 1 to 3 business days; best for larger amounts like depositing 500 or more; if a method is not shown in the cashier, it is not supported for your account or region at this time.
Then, instead of trying to deposit through a third party, choose an option that is already out there. Your bank or payment provider may charge fees for deposits, but the casino usually does not. According to the terms, if there is a provider fee, it will be taken out of the net amount credited. Check that the final amount shown on the screen that confirms the payment is correct to avoid any surprises. This is especially important for bigger deposits like 200. The money you put in must come from a payment method that is in your legal name. We do not accept third-party payments, even if the card or wallet belongs to a family member.
Pending or reversed payments: If your bank declines a transaction or later reverses it, the casino balance may be changed to reflect that. As soon as your payment is approved, the processing time starts. Check your bank app or wallet activity to make sure any authorization steps were finished if a deposit has been pending for longer than expected. Contact support with the transaction reference and the amount, like 50, so the payment can be quickly found if it has already been taken out of your account but has not been credited after a reasonable amount of time.
At Clubhouse Casino, withdrawals are handled in a way that puts security first. This includes KYC checks, waiting periods, and limits on how much you can withdraw.
For safety reasons and to make sure you follow responsible gaming and anti-fraud rules, the casino may check your account before approving any payouts. Keep your profile and payment methods up to date with the same personal information, and send in documents as soon as they are asked for to avoid delays. In some situations, withdrawals can be put on hold while they are verified or while internal risk controls are finished. Know Your Customer (KYC) checks can happen when you make your first withdrawal, when you make a larger withdrawal, when you change your account information, or when you make payments in a way that does not seem normal.
The casino can ask for proof of who made the deposit, their address, and that they own the money. Name, date of birth, and a clear photo of a government-issued ID card that shows your identity. Address: A current piece of paper with your name and address on it, like a utility bill. Proof of payment method: something that shows that you own the deposit method, like a screenshot from your wallet account. When needed, proof of where the money came from, like a bank statement for higher-risk or higher-value transactions. If required by law, you may also be asked to prove that you are or that you live in .
If any of the documents are not clear or have expired, the casino may ask for them to be sent again before they will release a withdrawal of 500. Remember that withdrawals are usually sent back to the same payment method that was used to make the deposit, if that is possible. If you put 100 into your account one way and then ask for a payout to another, you might be asked for more proof or the casino might insist that the payout go through the original method. While the casino does automated checks, verifies documents, or makes sure that wagering requirements have been met, accounts can stay in a "pending" state. This pending stage is a normal part of handling payouts, and it helps keep people from cashing out without permission.
To keep the waiting time short, do not send in edited photos, IDs that have been cropped, or documents where the corners cannot be seen. Before you ask for a withdrawal like 250, make sure that your name and date of birth are exactly the same on your account, your ID, and your payment account. There may be a minimum and maximum amount that can be paid out per transaction, per day, or per month. Clubhouse Casino can split your cashout request into multiple payments if it goes over the maximum amount that can be taken out at once. In this case, a 3000 withdrawal request might be split up into several smaller payments, depending on the maximum amount that can be withdrawn using the method you chose and the status of your account.
In some situations, there may be extra rules. For example, if you open a new account and want to withdraw funds for the first time, you may need to successfully verify your identity first. Payment channel limits: For a payout of 1500, some methods may have lower limits than others. Compliance limits: Your location or eligibility in can change the thresholds that apply to you. If your withdrawal is declined or sent back, it is usually because your KYC is not complete, your payment information does not match, or there are restrictions on your method. Update your paperwork and make sure that your withdrawal method matches the way you deposited money. This is the fastest way to get a payout like 1000 back on track.
In your Cashier for , you can see a list of ways to pay for deposits. Before you confirm the transaction, you can see the minimum and maximum deposit amounts, as well as any daily or monthly limits. We may set limits based on the method you are using and responsible gaming caps that you can change in your account settings. You can only make deposits with a payment method that is linked to your account. If your deposit is turned down, check your bank or wallet's limits, make sure your billing information is correct, and try a different method in the Cashier.
You can ask for a withdrawal in the Cashier, and the money will be sent to a withdrawal method that is linked to your account. You may be asked to use the same method to withdraw as you used to deposit, if possible, for security reasons. Money is sent out after we check it internally. It could take longer if we need to verify something or if we notice any strange behaviour. Please upload a clear copy of your ID, proof of your address, and, if needed, proof that you own the payment to initiate the verification process. If you want to withdraw or more, or if your transaction history needs more checks, we may ask for information on where the money came from.
On the promotion page and in your account, you can see the bonus terms that are specific to each offer. There are wagering requirements for bonus funds and sometimes deposit funds that are linked to a bonus. Some types of games may contribute at different rates, and you may not be able to bet on some games. There may be maximum bet limits while a bonus is active. Bets that go over the limit can wipe out bonus winnings. Some bonuses may also have a maximum amount that can be withdrawn and an end date. If you want your play to be treated as cash-only, do not accept a bonus before you deposit.
You are responsible for making sure that gambling online is legal in and where you live. You agree that you are old enough to play and that you can follow the rules in your country by making an account. You can access from your phone using the browser on that phone. For payments, use a private phone, keep your OS up to date, and stay away from public Wi-Fi. Protect your account by using a strong password, turning on any available security checks, and contacting support right away if you think someone has gotten in without your permission. While we work to protect your account, we may temporarily stop withdrawals or logins.
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